There are two major pitfalls when digitizing healthcare organizations.
If digitization is pursued in an IT and technology-driven way, it can lead to painful implementations that clinicians scratch their heads.
On the other hand, from a use case standpoint, it can lead to endless pilot projects that never scale up — something Tobias Silberzahn, partner at McKinsey & Co, calls “pilotitus.”
Silberzahn, leads the HealthTech Network – a global community of more than 1,400 chief executive officers (CEOs) and healthtech founders.
“Our experience is that digitization is best tackled by setting an ambition of where a hospital wants to be in five years and then designing a transformation to get there,” explains Silberzahn. “So, how do you set up the digital transformation trajectory of a hospital or hospital chain in a holistic way? One of the key success factors is thinking about real impact, patient outcomes and employee satisfaction and support, rather than just which IT to buy or which tools to use.”
To facilitate this, McKinsey & Co is holding a forum that aims to bring together senior leaders from both the supply and demand sides of hospital digitization to learn from each other.
The Innovation Forum, which takes place on HIMSS22 European Health Conference and Exhibitionwill bring together hospital CIOs (CIOs) and Chief Digital Officers (CDOs) with leaders of health tech companies to discuss the digital transformation of hospitals and hospital chains.
Breaking through silos
“Often at conferences there are silo panels where CIOs say what health tech companies should be doing, but there are no health tech companies on the panel,” Silberzahn says. “Then there are healthtech panels where healthtech leaders say what hospital CIOs should be doing, but there are no CIOs on the panel – so the idea of this session is to bring senior leaders from both sides together across silos to the joint goal of digitization of the hospital.”
Caroline Henricson, partner at McKinsey & Co, also emphasizes the need for clinicians to be involved in technological transformations.
“Many projects have been run as IT projects that are not necessarily adapted to the needs of on-site clinicians or at least not fully implemented to the point that they understand and use all the technology,” Henricson says. “It is paramount that clinicians are at the forefront of IT. It all has to be built for the users and the patients.”
The Innovation Forum will feature pioneers from the HealthTech Network, specializing in digital surgery, remote patient monitoring, cardiology workflow, hospital performance analysis and digital patient portals.
“If health tech leaders know where a hospital is on its digital transformation journey and what its needs are, they can provide better offerings, and if CIOs and CDOs know better what innovators are doing, they can better plan their digital transformation program,” Silberzahn said. †
Bringing together the innovators and the hospitals also has potential long-term benefits for future patient care.
“Hospitals’ digital transformation journeys will be made more successful in the future than in the past,” concludes Silberzahn. “If we digitize our hospitals properly, they will deliver higher quality for more patients, reduce surgical errors, reduce hospital-acquired infections and many of the things that are currently a problem with hospitals that aren’t as digitized, as well as make them better places for employees to work with.” be able to work more sustainably.”
The HealthTech Network Innovation Forum takes place on the HIMSS22 European Health Conference and Exhibition on June 14, 2022.