Northwell and Google Cloud Collaborate to Automate Workflows, Identify Health Risk Factors

Health System in New York Northwell Health has partnered with Google Cloud to use cloud technology and artificial intelligence to automate administrative workflows and identify patient risk factors for early intervention.

The partnership leverages Google’s technology to schedule, automate payer contact and create summaries of patient medical data. It will also use machine learning to predict future capacity and find risk factors among the patient population.

In addition, Northwell plans to leverage Google’s cloud platform in modernizing its technical infrastructure, with the goal of building a data platform that can summarize patient information from various records to help clinicians make care decisions.

“Digital transformation is critical to our long-term goals to further advance clinical excellence in our health system,” said Michael Dowling, president and CEO of Northwell Health, in a statement. “This partnership will help us deliver personalized experiences by leveraging customer data securely and privately to improve care, wellbeing and equity in care for our patients.”


Northwell is not new to digital health. In October, the health system announced a partnership with Aegis Ventures for a joint venture focused on using AI to address quality, equity and cost issues in healthcare.

In April they have launched Ascertain, a platform that aims to help health systems develop and commercialize AI companies. The new venture begins with a tool that uses AI to predict the risk of developing preeclampsia, a potentially serious pregnancy complication.

Northwell also has its own venture arm, which has invested in startups such as the Conversa virtual care platform and patient engagement focused Playback Health.

Google is too no stranger to healthcare. One of the initiatives aimed at healthcare providers is Care Studio, a tool that aims to organize patient medical records and retrieve relevant information. In March, it launched Conditions, a feature that summarizes patients’ medical conditions and highlights missing data.

In 2019, the news broke that Google had been working on a patient data project with healthcare system Ascension, which raised privacy concerns. In a press release about their cloud partnership with Northwell, the companies said privacy and security “will be paramount.”


“People want the same seamless experiences and access to their healthcare as they do in other areas of their lives, and healthcare providers need to meet these demands while running the organization more efficiently,” said Joe Miles, general manager, global healthcare and life sciences solutions for Google. Cloud, said in a statement. “Northwell Health is leading the way in innovation and interoperability to transform the health and well-being of millions of New Yorkers.”