Home Health Reluctance to embrace technology in healthcare

Reluctance to embrace technology in healthcare

This post was co-written by Declan Hadley

Would Florence Nightingale have embraced virtual care? The answer would probably be yes, because she was a technological innovator in every way: she ensured cleanliness in hospitals, promotes healthy eating to improve healing and she uses data to reduce the number of infections. Yet in healthcare today we are seeing a slower pace of technology adoption compared to other industries, despite a rich history of clinical innovation.1

Estimating the gap can be challenging and many healthcare organizations are tempted to look to peers for comparison. However, it is virtual healthcare providers and technology companies that they must rely on.2 The factors influencing technology adoption in healthcare are multifaceted. So, how can healthcare organizations accelerate to meet patient expectations?

In general, the reasons for slow digital adoption fall into three categories: strategy, workforce, and risk.

Strategy

Any organization embarking on their digital journey must have a plan. Ideally, that plan is created together with the workforce and wider stakeholders to create a sense of ownership or a common purpose.3 Successful digital transformation is elusive across all sectors, not just healthcare. In fact a study by means of BCG shows that only 30% of digital adoption projects achieve the intended results. The lack of an enterprise digital transformation strategy embedded in overall business objectives leads to competing priorities, unclear metrics of success and difficulties in obtaining funding. This split approach results in disillusioned employees and stalled projects.

workforce

Healthcare providers around the world are struggling to recruit and retain healthcare professionals.4 Successful organizations are those that think creatively about the work environment, including how technology is used.5 Within every clinical team, there will be people who think differently about technology. A small minority will embrace and evangelize the changes, others will be skeptical and a few will mourn the loss of the current way of working.

To effectively implement and support digital transformation, healthcare organizations need to ensure that their workforce feels both confident and competent in using digital solutions. They need to be involved at all levels and seek out their digital pioneers to build a case for change. They must ensure that people are supported along the way, provide adequate training and above all give time to adapt new working methods.

Healthcare providers that successfully scale are those who treat digital adoption as an organization-wide change program, led from the top.6

Risk

Expanding your digital service offering creates new opportunities, but also brings new risks. Increasing sophistication of ransomware attacks, a shortage of IT staff, and a lack of understanding of how technology is used are all tangible threats to organizations. These factors lead to a situation where healthcare providers can only embrace new technology through pilots, and few successfully move to full adoption.7 Many also underestimate the true costs involved, failing to factor in the investment required in staff training, workflow redesign, integration of legacy systems and a resilient IT infrastructure, leaving unnecessary costs behind. financial risks arise.

Healthcare systems are well aware of change, but accelerating digital adoption at scale has proved elusive, both within organizations and at country level.8 However, everyone agrees that digital transformation is key to staying competitive.

To scale effectively and quickly, healthcare leaders must start with a clear business strategy, which includes discrete and measurable outcomes created in collaboration with relevant stakeholders. Once defined, they need to build their roadmap with a broad focus on people, processes and technology to ensure they are ready for change. System leaders need to ensure that their workforce feels confident and competent in using digital solutions. In doing so, they must ensure that the underlying infrastructure is secure, integrated and ready to meet the new demands placed upon it.

sources:

  1. Digital adoption in healthcare
  2. Chartis Insights 2022 Health System Research
  3. Creating Tomorrow, Today – Seven Simple Rules for Leaders
  4. Health professionals (who.int)
  5. The U.S. Nursing Workforce in 2021 | McKinsey
  6. Education Program Digital Readiness | Health Education England
  7. 4 Truths Reveal the Future of Healthcare Technology
  8. The National Program for IT in the NHS: An Update on the Delivery of Detailed Care Records Systems – Report from the National Court of Auditors (NAO)

Part:

RELATED ARTICLES

Mustafa Mohamed moves to French club Nantes after agreement with Galatasaray – VideoYoum7 | Seventh Day Channel

Mostafa Mohamed moves to French club Nantes after agreement with GalatasarayVideoYoum7 | Seventh Day Channel Zamalek prepares two complaints against Galatasaray over Mustafa MohamedSports...

Razer Barracuda Pro Wireless Gaming Headset Review

It feels like everyone is completely revamping their headset range right now, with SteelSeries and Sony both introducing high-end noise-cancelling models. Now it’s...

These 3 Zodiac Signs Will Have the Worst Week: July 18-24, 2022

Don’t be alarmed, but this week will be intense to say the least. You might even discover some alarming news. If you’re...

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular

Mustafa Mohamed moves to French club Nantes after agreement with Galatasaray – VideoYoum7 | Seventh Day Channel

Mostafa Mohamed moves to French club Nantes after agreement with GalatasarayVideoYoum7 | Seventh Day Channel Zamalek prepares two complaints against Galatasaray over Mustafa MohamedSports...

Razer Barracuda Pro Wireless Gaming Headset Review

It feels like everyone is completely revamping their headset range right now, with SteelSeries and Sony both introducing high-end noise-cancelling models. Now it’s...

These 3 Zodiac Signs Will Have the Worst Week: July 18-24, 2022

Don’t be alarmed, but this week will be intense to say the least. You might even discover some alarming news. If you’re...

North Melbourne interim coach admits appointment came ‘out of the blue’

North Melbourne interim coach Leigh Adams has admitted he was surprised to be given the interim coach role following David Noble’s departure. Noble, who had...